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Zendesk Chat Connector

Connector Type

API Connector

Description

The Zendesk Chat Connector for Education360 integrates with Zendesk’s live chat feature, enabling users to import chat metrics, customer engagement data, and response times. This helps customer support teams monitor chat performance, analyse response efficiency, and improve customer interactions within Education360.

Prerequisites

Zendesk account with API access permissions and necessary credentials for data retrieval.

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